Professional Website Maintenance & Security
Protect your most powerful asset.
Your website is a high-performance tool that requires expert oversight to remain secure, fast, and effective. I provide proactive management and premium hosting so you can focus on your business with total peace of mind.
proactive care; professional results
Don't let tech hurdles stall your momentum.
A premium digital presence requires continuous, intentional oversight.
A professional website isn't a "set it and forget it" project. Without consistent maintenance, performance dips, security risks increase, and the user experience fades over time.
My WebCare plans are designed to bridge the gap between launch day and long-term success. I handle the technical complexities so your site remains a reliable reflection of your expertise . . .
. . . protecting your momentum while you scale your business!
Strategic maintenance tailored to your needs.
Whether you require high-level concierge support or essential technical security, my WebCare plans ensure your site stays healthy, updated, and completely ready for your next client.
Reliable, secure, and expertly managed.
Reliable, secure, and expertly managed.
WebCare Plans
My WebCare plans deliver comprehensive, secure technical care, keeping your digital assets fast, secure, and professional behind the scenes. Your investment is protected, providing you peace of mind and allowing you to stay entirely focused on your business.
Standard Features (included in every plan)
- Website Hosting: Fast and reliable premium managed WordPress hosting
- Backups: Nightly automated cloud backups, plus plan specific off-cloud archive updates
- Website Updates: Consistent, safe management of plugins, themes, and core system files
- Website Load Optimization: Ongoing configurations to ensure your site remains fast and responsive
- Monitoring & Security: Proactive, server-level protection against digital threats and malware
- Uptime Monitoring: Real-time uptime alerts that ensure your site is always online and accessible
- Dynamic Legal Compliance: Automated legal policy updates; keeping your site compliant with evolving laws
- Flexible Billing: Annual or monthly payment options are available across all plans
Move forward with total confidence, knowing your website is expertly managed for you.
Elite
The
"Concierge"
Experience
- Content Updates: 3 Hours Monthly
- Backups: Weekly Off-Cloud Archive *
- Strategy: Quarterly Review and Planning Call
Essential
The
"Professional"
Experience
- Content Updates: 1 Hour Monthly
- Backups: Monthly Off-Cloud Archive *
- Strategy: Bi-Annual Review and Planning Call
Express
The
"Foundation"
Experience
- Content Updates: 1 Hour Quarterly
- Backups: Quarterly Off-Cloud Archive *
- Strategy: Annual Review and Planning Call
Clarity on your WebCare.
I believe in clear boundaries and total transparency. I’ve outlined everything you need to know about the business side of WebCare—from setup fees to how I handle cancellations—to ensure we are perfectly aligned from day one.
Do you take on sites that you didn't build?
I primarily manage sites I have personally designed and built, but I will occasionally consider other websites. I require a preliminary backend audit to evaluate the tools and site health before I can commit to a WebCare plan; if the build does not meet my professional management standards, I may decline the project.
Do you offer maintenance-only plans?
While my plans are designed as an integrated suite where hosting and maintenance work together, I am open to discussing custom arrangements for unique projects.
In these cases, I perform a thorough audit of your current hosting environment to ensure it meets the technical standards required to keep your site secure and high-performing.
Because stability is the priority, new websites typically carry a 3-month minimum commitment to ensure a solid foundation is established before transitioning to a long-term care routine.
Are there any setup fees?
There are no setup fees for websites I have designed and built, provided you enroll within 90 days of your site launch. This ensures your site moves directly from development into active professional care without any gaps in maintenance.
If you choose to enroll after that 90-day window, a setup fee applies. This covers the intensive labor required to "catch up" on missed updates, optimize your database, and bring the site back in line with my performance and security standards before it can be admitted to a plan.
For websites that have gone two years or more without professional oversight—or sites I did not originally build—a comprehensive audit and restoration fee is required. Because the technical debt on an unmaintained site can be significant, this fee is determined case-by-case after a formal diagnosis of your site's health and architecture.
Are there cancellation fees?
No, there are no "exit" or hidden fees. While I don't offer refunds, you can cancel at any time with a 30-day written notice. Your service will remain active until the end of your current billing cycle (monthly or annual), at which point the plan will expire.
Do you offer pricing for multiple websites?
Absolutely! If you have a portfolio of websites that require professional management, we can discuss custom pricing to ensure all your digital assets are protected and optimized.
What if I pass on a plan and my site gets hacked?
If an unmanaged site is compromised, you are welcome to handle the restoration on your own or through a third-party specialist. Please note that I do not perform website hack repairs unless the site is subsequently enrolled in a WebCare plan.
If you choose to join a plan at that time to have the breach addressed, a site cleaning fee and a technical setup fee will apply. Depending on the severity of the hack, restoration can be a highly complex and very costly process. Beyond the immediate repair, issues like permanent blacklisting and destroyed SEO rankings can take months to resolve and often require specialized recovery work that can reach into the tens of thousands of dollars. I will provide a full diagnosis and cost estimate before beginning any recovery work.
What's included in the update time?
Update time is dedicated to maintaining and evolving your existing website content. This includes tasks such as updating office hours or company info, adding new staff members, swapping photos, and refreshing your services or program pages.
If a request requires more time than your plan allows, I will provide an estimate for the additional work before I begin.
Please note that update time is for the maintenance of your existing site and cannot be used for entirely new projects or a piecemeal website revamp. I am happy to handle more extensive site additions through a separate fixed-project agreement or my standard hourly rate.
Do the content update hours roll over?
Unfortunately, no. Your plan’s content update time is dedicated to a specific period and does not roll over or accumulate for later use. This structure is intended to encourage consistent, small improvements that keep your site healthy and relevant throughout the entire year.
What if I require more than the update time allows?
I always strive to complete your updates within your plan’s allotted time to keep your costs predictable. However, if a request exceeds those hours, I will provide an estimate for the additional work so you can approve the scope and cost before I begin.
What if I choose to manage the site myself?
WebCare plans are not mandatory, but because of the critical importance of security, optimization, and backups, they are highly recommended. If you choose to manage the site yourself, you assume complete responsibility for the hosting, security, and technical updates.
In this case, I am released from liability should the website be breached, hacked, or perform poorly due to a lack of proper optimization. Any repair work required for an unmanaged site will be billed at my standard hourly rate with no guaranteed priority or turnaround time.
Can I sign up if I originally passed on a plan?
Certainly. If you initially choose to manage the site yourself but later decide you would prefer professional oversight, I will welcome you back to the program. My ultimate goal is to ensure your website is properly cared for and protected.
Please note that the complimentary onboarding offer expires shortly after your website launch. If you choose to join after that window has closed, a setup fee will apply so I can perform a full technical audit and update session. This ensures the site is in a secure, optimized state before it is admitted to a WebCare plan. (See the question regarding "Setup Fees" for more details on these timelines).
What if the site gets hacked or breached while on the plan?
While my proactive security and management make this extremely unlikely, I take full responsibility for the integrity of your site while it is under my care. If a breach or hack occurs while you are on a WebCare plan, I will rectify the situation immediately—including all malware removal and restoration—at no additional cost to you. You won’t need to do a thing..